While your team focuses on making sure the best product leaves your doors, we will make sure your customers have the best documentation and training to support it. The level of support your company provides can play a pivotal role in customer satisfaction.
Examples of our Services:
User Manuals:
Customers and prospects often evaluate the maturity of your product by the documentation that supports it. Our technical writing team creates user-friendly documents that will leave the right impression and save your team hours of support calls. We work with developers and other technical teams to translate complex ideas into simple, user-centric manuals.
Online Help:
We create Online Help files that can be viewed in web based (HTML) or windows based (CHM) applications. We use industry standard software to transfer your user manuals into searchable help files. Impress your customers with searchable help files and save the time and software expenses associated with creating the project yourself.
Virtual Training:
Training videos can serve as a great training tool when you need to communicate commonly used computer procedures or highlight the most popular points of your software product. Our team will work with you to understand the key points you would like to communicate. Based on your requirements, we can produce training videos in a variety of styles, including information only, interactive, or quiz-based.
Support Your Products
